Frequently Asked Questions
Here are some helpful links and a list of FAQ:
Is there a travel fee?
Sessions that take place within 20 miles of Roseville, California, will not have a travel fee. Sessions outside of the Roseville area will have a minimal travel fee. Contact me for more information!
Can we include pets in our session?
Yes, of course! Please let me know ahead of time so we can discuss the details and needs of your session.
What is the online gallery?
Within 2 weeks of your session, a password-protected online gallery will be sent to you. The online gallery shows your watermarked and edited proofs. The online gallery has a built-in secure shopping cart, and you can place your order that way. You’re welcome to pass along your gallery link to family and friends, too!
Does the session fee include the digital images?
No. The session fee does not include or go towards any prints, products, or digital images. The session fee is non-refundable. However, in the event of inclement weather or sickness, we can reschedule with no additional charge.
Will our images be re-touched?
Yes! During post-processing of your images, temporary things such as acne, scratches, etc, will be removed.
What is needed to book our session?
After we have decided on a date for your session I will send you 2 things: 1st, an invoice for the session fee (which is due within 3 days to secure your date), and 2nd, an online pre-session form/contract for you to fill out.
What if we are sick or the weather is bad the day of our session?
Leading up to your session I will keep an eye on the weather forecast, so if we’re scheduled to have extreme cold, wind, or rain we can definitely reschedule. In the event of sickness we can also reschedule, but please give me as much notice as possible! I reserve a few days open each month in case we need to reschedule.
What if my kids don’t cooperate?
Kids will be kids! I have 4 kids myself (ages 5-14), and I definitely know that they don’t always behave the way I want them to! 🙂 I love getting to know my client’s kids! In the pre-session form that you fill out at booking, it asks about the kids I’ll be photographing, and you’re welcome to let me know the personality traits of your children. At the beginning of the session I try my best to get to know the kids before I even get my camera out, and I work to find out what motivates each child. I always approach the session as a new friend who’s just there to play and have a good time. I have a lot of patience, and I know that each kid is unique, and that’s totally ok! My goal is to capture the personalities of the kids in front of my lens, including all of the beautiful quirks, details, and small moments that make up childhood. I also have a fun treasure box with various toys/treats that we pull out at the end of the session!
Heather Taylor Photography is a custom, on-location portrait photographer serving the Sacramento, Roseville and Rocklin California areas. She specializes in family, senior, child, maternity, baby, and newborn sessions. She books a limited number of sessions per month, so please contact her soon if you’d like to schedule your own portrait session!
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